Response Time
We're here to help with account questions, deposit or withdrawal issues, technical problems, or general feedback. Start a live chat for immediate assistance, or send a message if you prefer email. Our support team can guide you through verification, payments, and basic troubleshooting, and will reply promptly with practical steps. For faster service have your account ID and recent transaction details ready so we can resolve your issue without delay.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email) |
| General enquiries | [email protected] (responses within 48 hours) |
| Affiliate enquiries | [email protected] (partner team) |
| Payments | [email protected] (deposit & withdrawal queries) |
| Privacy | [email protected] (data requests) |
| Phone | +44 20 7946 0831 |
| Working hours | Mon-Fri, 09:00-18:00 |
Email assistance
Please contact us by email for detailed requests, account-related issues, or when you need to send explanations or documents. Email lets us track your case and respond accurately; include a clear subject line and up-to-date contact details to avoid delays. Attach any relevant files and state your account ID so we can handle your request more quickly.
Contact Form
Response Time
Support requests are usually processed promptly. Most inquiries receive a reply within one business day, though busy periods may extend that slightly. More complex matters, such as document verification or payment investigations, can take longer depending on their nature and required checks. We aim to keep you informed and will update you if we need additional time or information.
Feedback
We’d love to hear your feedback, suggestions, or ideas to improve Kaboo’s website. Every message is read carefully by our team and used to make the site easier to use, faster, and more enjoyable. Tell us what you like, what could be improved, or any features you’d like to see. We review submissions closely and use them to enhance the service.