Privacy Statement

This Privacy Policy explains how Kaboo collects, uses, stores, and protects the personal information you provide when you use our online casino and sportsbook services. We take your privacy seriously and aim to be clear about what data we handle, why we process it, and how you can manage your information.

Types of data we collect

We collect information needed to deliver account services, process transactions, and improve the site. This includes data you give us directly, data generated by your use of the service, and data obtained from third parties where necessary for operations.

Personal data

Personal data may include your name, date of birth, contact details, identity documents submitted for verification, and account credentials. We use this information to create and manage your account, confirm eligibility, and meet verification requirements.

Technical data

Technical data covers device information, IP address, browser type, operating system, and usage details. We collect this to maintain site functionality, diagnose issues, and optimize the mobile and desktop experience.

Transactional data

Transactional data includes deposits, withdrawals, bets, game activity, payment method details, and transaction timestamps. This information is used to process payments, manage balances, and maintain accurate account records.

How we use your information

We process your data to provide and improve our services, handle payments, verify identity, prevent fraud, and comply with legal obligations. We may also use aggregated or anonymized data for analytics and product development. We do not use personal data for purposes that you have not been informed about.

Data protection practices

We protect information with technical and organizational safeguards appropriate to the type of data, including access controls, encryption in transit and at rest, and routine security monitoring. Access to personal data is limited to authorized staff who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login sessions, and analyse site performance. Some cookies are essential for basic functionality; others support analytics or personalised content. You can manage cookie settings through your browser or site preferences.

User rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate data, and request deletion where applicable. You may also request restrictions on processing or raise objections to certain uses of your data. We will respond to valid requests in line with applicable obligations.

Access, correction and deletion

To review, update or request removal of your personal information, contact our privacy team. We may need to verify your identity before making changes and certain data may be retained where required for legal or operational reasons.

Information sharing and third parties

We may share information with service providers who support our operations, payment processors, fraud prevention partners, and other parties where required for legal compliance. We require third parties to protect data and limit their use to the agreed purposes.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be communicated via the site or other reasonable notice. Continued use of the service after updates indicates acceptance of the revised policy.

If you have questions or wish to make a privacy request, contact us at [email protected].